Privacy Policy
For Makari AI Voice Agents
Your privacy is critically important to us. This Privacy Policy outlines the types of information we collect from you when you visit and use https://makariai.com/ (the “Website”), how we use and protect that information, and your rights regarding your data.
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect several types of information from and about users of our Website, including:
Personal Identification Information: This may include your name, email address, phone number, company name, and any other information you voluntarily provide to us when you fill out forms on our Website (e.g., contact forms, demo requests), subscribe to newsletters, or interact with us directly.
Usage Data: We automatically collect certain information about your device and how you interact with our Website, including your IP address, browser type, operating system, referring URLs, pages viewed, dates and times of visits, and other analytical data.
Information Processed by AI Voice Agents: If you interact with AI voice agents through our platform (if applicable), we may process the audio recordings and transcripts of these interactions. This processing is done to provide and improve the AI voice agent services. We will only process such data in accordance with our agreements with our clients and applicable law.
2. How We Collect Information
We collect information through various methods, including:
Direct Interactions: When you provide it to us directly by filling out forms, sending us emails, or communicating with us otherwise.
Automated Technologies: As you navigate and interact with our Website, we may use automated data collection technologies like cookies, web beacons, and other tracking technologies to collect certain information about your equipment, Browse actions, and patterns.
Third-Party Services: We may receive information from third-party services integrated into our Website (e.g., analytics providers).
3. How We Use Your Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our Website and services.
To improve, personalize, and expand our Website and services.
To understand and analyze how you use our Website.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes.
To send you emails or other communications you have opted to receive.
To find and prevent fraud.
To comply with legal obligations and enforce our agreements.
To process transactions (if applicable).
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf (e.g., website hosting, data analysis, email delivery, marketing, customer service).
With Business Partners: We may share your information with business partners to offer you certain products, services, or promotions.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency request).
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may share your information with any other third party with your prior consent.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Website and hold certain information.
Cookies: Small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
Web Beacons: Small electronic files (also known as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (e.g., recording the popularity of certain content and verifying system and server integrity).
We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).
6. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our Website.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
8. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: You have the right to withdraw your consent at any time where Makari AI Voice Agents relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.
9. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Last Updated: April 30, 2025
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [contact@makariai.com]
(https://makariai.com/)